When you're sick or injured overseas, hospitals have agendas and insurers have exclusions. We work for you — connecting you with verified clinical intelligence from doctors on the ground.
Explore Our ServicesNo insurance? Insurance company giving you the runaround? You don't need a subscription — you need someone in your corner right now.
Your doctor says one thing. The insurance company says another. You're stuck in the middle with no one working for you. We are that someone.
We provide an independent clinical perspective — sourcing specialist input when needed — so you can make the right call with confidence, not confusion.
Advisory and intelligence — any resulting actions billed separately
Someone you love is in a hospital abroad right now. The hospital wants to keep them. The insurer wants to minimise cost. Neither is thinking about what's actually best for the patient. We are.
We activate our clinical network on the ground to verify which facilities can actually handle the case — tonight, not on paper — and give you clear guidance on where to go and what to do.
Real example
A 70-year-old suffers a heart attack off Corfu. The insurer wants to helicopter him to Athens — 3+ hours away. We verified a PCI-capable cardiologist was available that night under an hour away. Read the full scenario →
Advisory and intelligence — any resulting actions billed separately
Information to effect optimal decision-making, local risk assessment, and emergency preparedness. Any resulting actions or services are billed separately.
Digital intake form, no call. A focused destination report covering healthcare facilities, pharmacies, and baseline medical logistics for your condition.
Consultation call, vetted local contacts, and a comprehensive emergency response plan for high-risk patients or destinations.
Example scenarios
A 70-year-old aboard his yacht off the north coast of Corfu with hypertension, hyperlipidaemia, and two previous stents suffers a STEMI. The assistance company wants to evacuate him to Athens by helicopter — but PCI-capable facilities in Ioannina, Tirana, and Fier are all closer. Which ones are actually ready tonight?
Read the full scenario →A double lung transplant recipient wants to travel to Sri Lanka. What are the realistic risks? Which facilities in Colombo can manage transplant-related complications? Are the immunosuppressants she needs reliably available locally? What does a contingency plan look like?
Read the full scenario →Fully bespoke plan built around your itinerary, medical history, and risk profile. On-the-ground assessments and direct physician coordination.
You shouldn't have to navigate a foreign healthcare system alone — especially in a crisis.
Tell us what's happening — the situation, the location, what you've been told. No forms in an emergency; just contact us.
Our clinical network in nearly 100 countries gets us verified, real-time information — not what's on a website, what's actually happening tonight.
We give you clear, unbiased guidance so you can make the best decision for your family — not the cheapest one for an insurer.
Absolutely — and you're exactly who we built this for. If you don't have insurance, you have no assistance company to call, no medical coordinator, nothing. You're on your own in a foreign hospital. We step into that gap. We give you the same quality of clinical intelligence that assistance companies use internally — except we work for you, not an insurer trying to minimise their costs.
This is common. Insurance companies deny claims for pre-existing conditions, alcohol consumption, extreme sports — the exclusion list is long. Even when they do cover you, their medical team may be making decisions based on cost, not your best outcome. We provide an independent view: is the facility they're recommending actually capable? Should you really be transferred? Is there a better option they're not telling you about?
No. Aksanio is an advisory and intelligence service. We do not diagnose, prescribe, or treat. We provide you with verified information — about facilities, capabilities, and clinical options — so you can make the best decisions for yourself and your family. We empower patients; we don't replace doctors.
We have doctors on the ground in nearly 100 countries. Not affiliates, not a list from a database — actual practising clinicians who work in these facilities and know which ones have working equipment, which surgeons are available, and what the real standard of care looks like. When we tell you a facility can handle your case, it's because we've verified it with someone who was there today.
Independent Clinical Advisory ($499) is for situations where you have time — hours or days — and need an unbiased expert perspective. Your insurer and your doctor disagree, or you're not confident in the treatment plan. We review the situation and give you a clear, independent view.
Emergency Decision Support ($999) is for right now. Someone is in a hospital, a decision needs to be made urgently, and you need real-time verification of what's actually available on the ground. We activate our clinical network immediately.